Thank you for shopping at laptoppartspk.com. We value your satisfaction and want to make sure you have a positive experience with our products. Please read this Return and Refund Policy to understand our policies and procedures regarding returns, exchanges, and refunds.

We have a 15-days return policy, which means you have 15 days after receiving your item to request a return.

Return Eligibility:

Non-Defective Items: We accept returns for non-defective items within 15 days from the date of purchase. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. Accessories, documentation, and any accompanying materials must also be included.

Defective or Damaged Items: If you receive a defective or damaged item, please contact our customer support team immediately receiving the product to initiate the return process.

Return Process:

Request a Return: To request a return, please contact our customer support team (0334-4545086). Provide your order number, a description of the issue, and any relevant photos if applicable.

Approval: Our customer support team will review your request and provide instructions for returning the item. Please do not return any item without receiving proper instructions from our team.

Return Shipping: You are responsible for the return shipping costs unless the return is due to a defect or error on our part.

Sale Items:

Only regular priced items may be refunded. 

Exchanges:

 We do not offer direct exchanges. If you need to exchange an item for a different model or a similar product, please follow the return process, and once your return is approved and processed, place a new order for the desired item.

Refunds:

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your account as store credit. Please remember it can take some to process and issue the refund. We only provide refunds as store credits.
If more than 15 business days have passed since we’ve approved your return, please contact us at help@laptoppartspk.com.
If you have any questions or concerns regarding our return and refund policy or specific return requests, please contact us at:

help@laptoppartspk.com or Call +92 334 4545 086